The CR Smith team.

Everyone at CR Smith is driven by the same ambition – to provide the best, beautifully designed Lorimer home improvements that will exceed customer expectations and stand the test of time.

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Lorimer sunroom with tilt and turn windows, french doors and blue velvet sofas

Our culture.

We’re passionate about getting things right and we continually strive to improve our products and services. Whether it be the knowledge of our sales force, the skills in our manufacturing centre, the quality of our installations or our customer support services.

We want all our customers to feel good about choosing CR Smith and continue to feel good year after year.

20%

of employees have over 20 years of experience

130

blue and white vans on the roads of Scotland

45

years in the business

1.2m

windows and doors manufactured and installed. And still rising.
CR Smith staff using the BDM machine at the manufacturing plant

Our expertise.

Having been in business continually for over 45 years, there’s not much we haven’t seen or done when it comes to home improvements.

In that time CR Smith has built up an unrivalled range of specialist skills and experience across every department, with a number of colleagues having worked with us for over 10, 20 or even 30 years. All have a shared purpose – to seamlessly project manage your new home improvement from start to finish, so it is a simple and stress-free experience for you.

CR Smith staff in the glass plant

Our commitment to training and development.

Continuous training is a priority across CR Smith, both for our office-based colleagues as well as those working in-field.

Every year CR Smith runs its own apprenticeship programme that has been specially tailored to meet company standards. It combines the certified Modern Apprenticeship in Site Carpentry and Joinery, and bespoke company modules on customer service, teamwork and product-specific skills.

Furthermore, CR Smith supports the ongoing development of its colleagues with the opportunity to study for practical qualifications such as IOSH, as well as postgraduate degrees and masters.