Join the team.

CR Smith is a dynamic manufacturing and installation organisation of custom windows, doors, living space products and repair services. We provide state of the art, thermal efficient products which are in higher demand than ever before.

Every product is made to order on short production lead times, creating a complex and fast-moving environment.  Such an environment requires management with excellent organisational skills and inspiring leadership qualities.  CR Smith supplies a broad portfolio of customers, from homeowners, housebuilders, trade organisations and social housing organisations across Scotland.

Rated Excellent on Trust Pilot with over 4000 reviews and voted the best company in the UK in our sector by consumer champion Which.co.uk, the customer experience and service is at the heart of everything we do.

Due to continued growth, we are looking for an experienced, Manufacturing Operations Manager to lead our Insulated Glass Plant and material supply facility.

Core responsibilities/duties include:

• Manage labour efficiently to optimise resource
• Ensure compliance with health and safety regulations and promote a culture of best practice
• Ensure output of product complies with relevant quality standards
• Continually strive to improve product quality and reduce process waste
• Achieve weekly & monthly build plan targets
• Liaise with the management team and supply chain to ensure optimise efficiency
• Hold regular team briefings on both safety, tactical and operational topics
• Demonstrate leadership skills that inspire and motivate team members

Profile:

• Proven management experience
• Fabrication industry experience is desirable but not essential.
• A background in manufacturing or engineering discipline (a degree qualification would be preferable)
• Good understanding of quality monitoring and ability to drive continuous improvement
• Excellent communication and leadership skills
• A proactive and innovative approach to problem-solving
• The ability to work well under pressure and meet deadlines
• This role requires someone who can operate at both a tactical hands-on and operational level.
• A good understanding of current health & safety regulations with certifications.
• Computer literate with a good knowledge of Microsoft Word & Excel.

What we offer:

• Salary: £55,000 – £65,000 (Dependant on experience)
• Latest advanced technology
• Extensive technical training
• Full use of company resources and internal support across the business to allow dedication to the role required
• External continuous professional development courses available
• Excellent career opportunities and mentoring schemes

This is a unique opportunity for a dynamic individual with a proven track record in manufacturing operations to join one of Scotland’s leading brands. Offering fantastic career opportunities and the autonomy to make a real difference within an organisation already committed to growth, service excellence, uncompromising quality and safety standards.

Job Title: IBM Software Programmer/Analyst
Location: Fife
Department: IT Department
Reports To:  Director of IT
Employment Type: Full-time, Permanent

Company Overview
CR Smith is a dynamic manufacturing and installation organisation of custom-made windows, doors and living spaces products and services. Rated Excellent on Trust Pilot with over 4000 reviews and voted the best company in the UK in our sector by consumer champion Which.co.uk, the customer experience and service is at the heart of everything we do.

With locations throughout Scotland, CR Smith is amongst the UK’s largest home improvement companies with a highly recognisable and established brand that is synonymous with service. We specialise in manufacturing and installing custom windows, doors and living spaces products, in addition to our FIX repair services. We provide these state of the art, thermal efficient products to a broad portfolio of customers, from homeowners across the country to a range of house builders, trade organisations and social housing organisations. Every product is made to order and production lead times are short, creating a complex and fast-moving environment.

CR Smith is seeking to add an IBM Software Programmer/Analyst to its in-house IT development Team. This role will play a key role in supporting our growth and operational excellence.

Role Overview:
We are seeking an experienced IBM Software Programmer/Analyst to support, maintain, and enhance our in-house applications running on our IBM i series platforms. The ideal candidate will have a strong background in RPG IV / ILE, CL and SQL. A solid understanding of a sales led manufacturing business processes (CRM, Inventory and ERP systems) is a must.

Key Responsibilities:

• Develop, maintain, and enhance RPG-based applications
• Collaborate and translate user requirements into technical specifications.
• Troubleshoot and resolve application issues, ensuring minimal disruption to operations.
• Participate in system upgrades, testing, and documentation.
• Integrate RPG applications with other systems and technologies as needed.
• Provide end-user support and training where necessary.

Required Skills & Experience:

• Strong analytical and problem-solving skills.
• Proven experience in RPG IV / ILE programming.
• Strong knowledge of IBM i (AS/400, Power8) systems, including CL, DDS, and DB2.
• Familiarity with IBM i system administration and job scheduling
• Experience  and familiarity working in a manufacturing environments and associated business process flows (e.g. Sales Operations, Inventory, Production, Finance, Logistics).
• Ability to write clean, maintainable, and well-documented code.
• Excellent communication and interpersonal skills.

Desirable Skills:

• Experience with SQL on IBM i, APIs, or web services integration.
• Knowledge of Power 8 hardware architecture and performance tuning.
• Exposure to modernisation tools or strategies for legacy systems.
• Understanding of change control and segregation of duties in IT environments.

Qualifications:

• Degree in Computer Science, Information Systems, or equivalent industry experience.
• IBM i certifications or relevant technical training (preferred but not essential).

Benefits:

• Competitive salary and pension scheme
• Healthcare scheme
• Training and development opportunities

Permanent – Full time & Part time options available to suit individual needs

CR Smith is Scotland’s number one home improvement specialist and with over 50 years’ experience, it is an established and well-trusted household brand.

We provide state of the art, thermal efficient products which are in higher demand than ever before. Every home owner invests in their properties throughout the years, and with energy costs being at a record high, the simplest way to reduce those costs is to upgrade your windows and doors. Our beautiful Lorimer range is fully bespoke and designed by our customers and designers in the comfort of their own homes.

Due to continual growth, we are looking for a highly motivated trainee sales consultant to join our successful northern team to generate enquiries for our range of Lorimer Windows, Doors and living spaces.

As a trainee sales consultant, your role will be to engage with customers at their homes in order to represent the CR Smith brand and give an overview of our company products and services. The role involves generating leads for our sales consultants to attend appointments in the customer’s home. You will work alongside a senior sales consultant in allocated areas throughout Aberdeen and surrounding areas, in order to drive business growth through both the show complex and in house demonstrations.

To succeed you will

• Be confident, outgoing and resilient
• Have excellent face to face communication and presentational skills
• The ability to naturally build rapport with customers
• Driven and motivated by individual and team success
• Full drivers licence for minimum of 12 months.
• Sales experience would be advantageous however not necessary for the right person

Benefits:

• Salary £25,400
• Monday – Friday with flexible hours
• Uncapped bonus structure – based on individual performance in addition to team
• Company incentives, team building days and awards
• Company pension
• Full industry leading product and sales training
• Continued support and clear career progression opportunities

Full industry leading training and ongoing support will be provided in order for you to FastTrack in to an experienced sales consultant and take ownership of your own sales process (usually within 6-12monthss) This is a truly unique opportunity for someone with drive and ambition to forge a successful career in the sales arena, working for the number one home improvement company in Scotland.

Relentless focus on product excellence and customer experience is at the heart of everything we do at CR Smith. Rated Excellent on Trust Pilot with over 5000 reviews, we’re Scotland’s top rated company in the window and door sector.

As we continue to be the very best in the market, and to support a major growth strategy for 2025, an opportunity has arisen for an enthusiastic design executive to join our dynamic marketing team, working across the CR Smith brand.

Based in Dunfermline, our highly experienced and fast-paced department needs a talented designer who can produce high quality collateral for a diverse range of projects whilst maintaining our brand standards. This is a varied role where you will work closely with our proactive sales teams to contribute towards business growth and brand awareness, as well as providing design support to internal stakeholders across the business.

You will have a design/marketing background and will hold a relevant degree or qualification with 2-3 years’ experience working as part of an in-house marketing team or agency. You will possess excellent project management skills with knowledge of design, photography, artwork and print processes.

Essential skills:

• strong graphic design background and experience using Adobe creative cloud
• excellent organisational skills and the ability to multi-task, delivering to changing deadlines
• knowledge of WordPress and video creation/editing would be a real advantage
• positive, can-do attitude with a genuine passion for design with the ability to take the initiative

Responsibilities:

• part of our in-house design team, creating:
  • offline collateral, including postcards, brochures, exhibition stands, staff training materials and internal stationery
  • digital media assets for the company website, landing pages, sales support materials, and online advertising
• update website content via WordPress content management system
• planning and implementation of company sales meetings, incentives and exhibitions

Package:

Salary £26,000 – £30,000 (Dependant on experience)

Full company benefits including pension

Additional Perks – On-site parking, employee discount, company events, career progression opportunities

Hours of work – Monday – Friday, 9am – 5.30pm

With over 50 years’ experience in the industry, this is an exciting opportunity to join our forward thinking creative team and be part of one of Scotland’s best-known household brands, CR Smith.

Are you a professional in communications and public relations ready to take the lead for a well-known Scottish brand? If so, a rewarding role at CR Smith might be just what you’re looking for.

Our uncompromising focus on product excellence and customer experience is at the heart of everything we do, and we are rated Excellent on Trust Pilot, however we also do so much more.

CR Smith is Scotland’s number one home improvement specialist, designing, manufacturing, and installing beautiful windows, doors and extended living spaces specifically for Scottish homes. With over 50 years’ experience, we are an established and trusted brand. In addition to our domestic Lorimer range, our business also includes our FIX repair and upgrade service and a burgeoning commercial arm, supplying high quality windows and door to local authorities and housing associations.

Employing over 400 people throughout Scotland, our organisation is also deeply rooted in the local community. Inspired by our Chairman’s lifelong commitment to helping young people, we support several workplace initiatives and charities. The pinnacle of this is the annual charitable clay pigeon shoot, which has raised over £3million for Scottish based organisations and charities.

As Group PR and Communications Manager, you would join our dynamic marketing team known for its award-winning strategies, including the move to become the inaugural sponsors of the Edinburgh trams. In post, you are required to be both strategic and hands- on. You will be responsible for maintaining and building the CR Smith brand as synonymous with quality and trust, with both our internal and external audiences.

Reporting directly to the Chairman and Sales & Marketing Director, you will be responsible for:

• Developing and implementing a comprehensive internal communications strategy that aligns with the brand values and company objectives
• Developing and implementing a comprehensive external PR and media relations strategy that aligns with marketing strategies and company objectives
• Raising the brand profile through positive media coverage both locally and nationally. This is to include forging relationships with on and off -line media outlets
• Coordinating all PR and communications activity with the marketing and social media strategies.
• Monitoring and evaluating the effectiveness of the communications and PR activities, and reporting on the results and outcomes
• Proofing and sign-off of a wide range of internal and external communication, content and materials
• Providing internal communications and brand culture support for a wide range of initiatives, events and time-sensitive change management pieces
• Occasional travel to attend external stakeholder meetings with delivery partners will also be required.

To be successful in this role, you will need:

• A qualification in communications, journalism, marketing, or a related field
• At least 5 years of proven experience in communications and PR.
• Proven ability to propel a company’s image through targeted messaging and a multi layered strategy,
• A business network including media contacts
• Exceptional written and verbal communication skills
• A creative and innovative mind-set, with the ability to produce high-quality content that engages and inspires the target audience
• A strong knowledge of the latest trends and best practices in communications and PR, including digital and social media platforms
• To be a strategic and analytical thinker, with both the ability to plan, execute, and evaluate communications and PR campaigns, as well as the authority to communicate this to all internal and external audiences.
• A collaborative and team-oriented attitude, with the ability to work effectively with all internal and external stakeholders
• A proactive and self-motivated approach, with the ability to work independently and under pressure

Why join CR Smith:

• A competitive salary – £50,000 – £60,000
• Company car or car allowance
• Fuel card/Expenses
• Pension
• Private healthcare
• Free onsite parking
• Company incentives & events

If you are an ambitious and results-oriented PR and Communications Manager, then get in touch to discuss this exciting opportunity within our forward-thinking creative team, and be part of one of Scotland’s best-known household brands, CR Smith.

Are you passionate about data privacy and protection? Do you want to play a critical role in shaping a company’s data protection culture and compliance strategy?

If so, a rewarding role at CR Smith might be just what you’re looking for. We are seeking an experienced Data Protection Officer to lead the implementation and maintenance of a robust data protection policy across our organisation.

Our uncompromising focus on product excellence and customer experience is at the heart of everything we do, and we are rated Excellent on Trust Pilot, however we also do so much more.

CR Smith is Scotland’s number one home improvement specialist, designing, manufacturing, and installing beautiful windows, doors and extended living spaces specifically for Scottish homes. With over 50 years’ experience, we are an established and trusted brand. In addition to our domestic Lorimer range, our business also includes our FIX repair and upgrade service and a burgeoning commercial arm, supplying high quality windows and doors to local authorities and housing associations.

Reporting directly to the ? you will be responsible for:

• Develop and write data protection policies from the ground up, ensuring compliance with GDPR, PECR, and other relevant regulations.
• Work closely with key stakeholders across the business to implement policies and best practices effectively.
• Deliver ongoing training and evaluation programmes to embed a culture of data protection and compliance throughout the organisation.
• Conduct regular audits and assessments to ensure policies are adhered to and updated in line with regulatory changes.
• Act as the point of contact for supervisory authorities and individuals on privacy matters, including data breach notifications and access requests.

To be successful in this role, you will need:

• Proven experience as a Data Protection Officer or in a similar data privacy/compliance role.
• Strong knowledge and practical understanding of GDPR, PECR, and other relevant data protection regulations.
• Demonstrable experience in writing and implementing data protection policies from scratch.
• Excellent communication skills, with the ability to engage and train colleagues at all levels.
• Cyber security experience or a strong understanding of information security principles and their relationship to data protection.

Why join CR Smith:

• A competitive salary – £40,000 – £50,000
• Pension
• Private healthcare
• Free onsite parking
• Company incentives & events
• Career opportunities and progression across the business

If you would like to help build and maintain a strong data protection framework that supports our business operations and upholds the highest standards of privacy and compliance, then get in then get in touch to discuss this exciting opportunity and be part of one of Scotland’s best-known household brands, CR Smith

Based in Dunfermline covering Scotland

With locations throughout Scotland, CR Smith is amongst the UK’s largest home improvement companies with a highly recognisable and established brand that is synonymous with service. We specialise in manufacturing and installing custom windows, doors and living spaces products, in addition to our FIX repair services. We provide these state of the art, thermal efficient products to a broad portfolio of customers, from homeowners across the country to a range of house builders, trade organisations and social housing organisations. Every product is made to order and production lead times are short, creating a complex and fast-moving environment.  Such an environment requires robust health & safety management, a positive safety culture and well executed strategy.

Due to internal movement, we are now recruiting an experienced Head of Health & Safety to lead our already well-established HSE infrastructure.

As Head of Health and Safety, you will report directly to the Managing Director. The role will involve the development of the existing health and safety strategy, as well as supporting the senior management team on the company’s safety objectives. You should be at the forefront of what’s new in HSE, advising the senior team, implementing new initiatives and building on existing systems. Your leadership style, professional management and coaching ability will help support employee welfare throughout the business.

Core responsibilities/duties include:

• Management and development of the strategic health and safety plan.
• Carrying out a continuous gap analysis of existing operational, environmental and health and safety procedures.
• Ensuring that all personnel are trained and fully understand the agreed safe systems of work – continually promoting a culture of best practice across the business.
• Chair regular strategic and operational team briefings.
• Audit and development of existing risk assessments and method statements.
• Updating the Board on relevant legislative changes.
• Overall management of the existing health and safety management framework.
• Development of technological advancements to improve efficiency.

The successful candidate, supported by the Board, will have overall responsibility for health and safety within the business and will ideally be educated to degree level. A NEBOSH qualification is highly desirable. The role would suit an ambitious, energetic health and safety professional with a track record in safety management (minimum of 5 years’ experience), preferably within the construction, manufacturing, engineering or utilities industries.

Additional key skills should include:

• Strategic thinker.
• Excellent organisational skills and meticulous attention to detail.
• Highly self-motivated and innovative.
• Innovative and technical aptitude to drive change.
• Demonstrate leadership skills that inspire and motivate team members including influencing key stakeholders.

What we offer:

• Salary: £60,000 – £70,000 (Dependant on experience)
• Company car or car allowance including fuel allowance
• Mobile phone allowance & laptop
• Private healthcare
• Pension
• Company incentives
• Extensive technical training
• Full use of company resources and internal support across the business to allow dedication to the role required
• External continuous professional development courses available
• Excellent career opportunities and mentoring schemes

This is a unique opportunity for a dynamic individual with a proven track record in health & safety management to join one of Scotland’s leading brands. Offering fantastic career opportunities and the autonomy to make a real difference within an organisation already committed to growth, service excellence, uncompromising quality and safety standards.

Looking for a new professional challenge, working in a high demand industry with a leading household brand, CR Smith?

Our salesforce is rated 9.5/10 by our most recent 2000 customers – do you have the drive, determination and ability to join our growing team?

Unrivalled focus on product excellence and customer experience is at the heart of everything we do, rated Excellent on Trust Pilot, we have also recently been voted the best company in the UK in our sector by consumer champion Which.co.uk

As we continue to provide the very best energy efficient products in our market, we also deliver industry leading sales & technical training to our field sales teams whilst investing in our people so that you can genuinely drive your personal career development – and our business, whilst achieving financial stability.

What we offer –

• Salary – £24,000 OTE £50,000 – £70,000 + uncapped ( top performers earning significantly more)
• Additional bonus available after initial training period – £1,000 in Month 1 and £1,000 in month 2 for achieving set revenue target.
• Company Car & mileage allowance
• Monthly company sales incentives and awards including trips, cash prizes, meals for 2, Shopping Vouchers amongst others
• Team hospitality & team building days
• Elite club and elite club plus membership for consistent target achievers – extra financial monthly incentives and awards
• Latest in sales aids and marketing kit including iPad
• Fully certified sales & masterclass product training ( industry leading 4 weeks training programme & continued mentoring/support)
• Flexible working hours to suit both individual and business needs
• Fully pre-qualified appointments provided & arranged
• Opportunity to self-generate through exhibition stands, sales complex and previous customers
• Full out of hours support and internal resources – Sales bases in Dunfermline, Aberdeen & Bellshill with expectation to attend daily sales meetings/refresher training courses
• Excellent career opportunities and mentoring schemes across the business

CR Smith is Scotland’s number one home improvement specialist and with over 50 years’ experience, it is an established and well-trusted household brand.

We provide state of the art, thermal efficient products which are in higher demand than ever before. Every home owner invests in their properties throughout the years, and with energy costs being at a record high, the simplest way to reduce those costs is to upgrade your windows and doors. Our beautiful Lorimer range is fully bespoke and designed by our customers and designers in the comfort of their own homes.

This is a truly unique opportunity to be involved in a buoyant market where you can project manage the full sales cycle and have the autonomy to earn significantly in the process. 

To meet with these current levels of demand, we are looking for sales professionals who-

• Demonstrate a proven track record in sales and have a real desire to succeed – We will consider any B2B/B2C/Retail/Customer service background as long as you have the ability to close business.
• Ambitious candidates who want to be rewarded significantly for hitting and overachieving their targets and will thrive off the continuous coaching, training & career development we offer to ensure your on-going development.
• Offer customers the most advanced energy efficient products on the market with the very best guarantees and outstanding finance options (industry leading finance options currently at 3.9% APR and nothing to pay for 12 months) Plus various additional monthly offers available.
• The ideal candidate will be highly motivated and flexible with an entrepreneurial flair, the determination to build their own business and go the extra mile whilst representing a leading national brand
• Full UK Drivers Licence with a minimum of 1 years driving experience

With the nation now investing more than ever in to their properties, this is the perfect time to join the number one home improvement specialist in the UK, where results and success are rewarded significantly and where you can really build your own business whilst providing customers with the difference.

CR Smith is a dynamic manufacturing and installation organisation of custom windows, doors and living spaces products and services.

Rated Excellent on Trust Pilot with over 4000 reviews and voted the best company in the UK in our sector by consumer champion Which.co.uk, the customer experience and service is at the heart of everything we do.

We are looking for an experienced and dedicated, Senior Site Manager to become part of our rapidly growing social housing installations team, with opportunities to develop throughout our wider business. As Senior Site Manager, you will be responsible for ensuring that all operations run smoothly, efficiently, and safely. This role requires strong leadership skills, excellent time management, and a thorough understanding of site management practices. The ideal candidate will be proactive in problem-solving and committed to maintaining high standards of quality and safety.

You will be responsible for:

• Planning and managing labour, material and costs to ensure projects are carried out safely, on time and to the highest standard.
• Conducting quality and safety audits in accordance with our management system.
• Managing improvements in health and safety
• Maintain accurate records of site activities, including daily logs, incident reports, and progress updates.
• Address any issues or delays promptly to minimise disruptions to the project timeline
• Providing ongoing training to ensure all installations are carried out to our unique fitting details.
• Coaching and mentoring colleagues to support their continuous development.
• Liaising with our supply chain to consistently improve quality and logistics systems to maximise output and productivity.

What we offer:

• Salary: £50,000 – £55,000 (Dependant on experience)
• Company vehicle & fuel card
• Company incentives and hospitality days
• Latest advanced technology
• Extensive technical training
• Full use of company resources and internal support across the business to allow dedication to the role required
• Attractive working hours
• External continuous professional development courses available
• Excellent career opportunities and mentoring schemes

We are looking for a Senior Site Manager who comes with natural people management skills, who is not afraid to lead from the front but also work as part of the wider team. This could be someone coming from an operational management, commercial management or people management role within the construction or building industry who has the ability to adapt. We will also consider individuals who may have worked directly within the social housing market and have experience in leading teams.

This is a unique opportunity for a dynamic individual with a proven track record in project management to join one of Scotland’s leading brands, offering fantastic career opportunities and the autonomy to make a real difference within an organisation already committed to growth, service excellence, uncompromising quality and safety standards.

It is preferred but not essential for candidates to be educated to degree standard, preferably in a construction or engineering discipline. Health and safety certification is required.

CR Smith is Scotland’s longest established and most successful home improvements company with a highly recognisable brand that is synonymous with quality.

Rated excellent on Trust Pilot with over 4500 reviews and voted best company in the UK in our sector by consumer champion Which.co.uk, the customer experience and service is at the heart of everything we do.

As we continue to be the very best in the market, and to support a major growth strategy, we have exciting opportunities for Customer Area Controllers, within our Customer Service Department, operating from our head office in Dunfermline.

What we offer:

• Excellent remuneration packages: Circa £28,000-30,000 per year pro-rata.
• A range of flexible working patterns are available from Monday – Friday including 3, 4 or 5 day working weeks, as well the option for a 9 day fortnight and part time positions.
• Company pension.
• 31 days holiday per year.
• Working in a modern open plan office with on-site parking and bistro.
• A unique opportunity to be part of our progressive team environment.
• Provide a clear pathway for career progression.

You will be responsible for:

• Being the first point of contact for handling and co-ordinating all customer service queries.
• Organising and communicating all aspects of the installation process.
• Liaising with all relevant stakeholders to ensure a prompt response to any issues arising from customers, suppliers, or tradespeople.
• Extensive management of logistics and planning to optimise business efficiency, including achieving key targets set by the operational management team.
• Managing the daily requests of our business clients and keeping them and their customers updated.

We require proactive and resilient Customer Area Controllers who have great interpersonal, communication and relationship skills. You will need to be an assertive, confident, and positive person with excellent operational skills.

Previous experience would be beneficial, but is not essential as the successful candidate will undergo an extensive training programme.

It would be advantageous for candidates to be educated to degree level or HND/HNC qualification(s).

This is an exciting time to join our forward-thinking creative team and be part of one of Scotland’s best-known household brands, CR Smith.

Our Business

CR Smith is Scotland’s longest running home improvement business, with its roots dating back to 1917.  Since then, it has become one of Scotland’s most respected companies and well-known brands.

CR Smith Manufacturing is a fast-paced and unique manufacturing organisation.  Every one of our window and door products is made to order and made to measure, and production lead times are short, creating a complex and fast-moving environment.

Our business continues to grow as we invest in every area of our operation, from our digital sales proposition to our manufacturing capabilities, and as we open up new markets for our industry leading suite of products.  As we grow it is critical that we maintain the quality standards that our customers expect of us and we do so whilst ensuring the safety and wellbeing of our team.  This new role has been created to work as part of the established QHSE team as we pursue these objectives.

The Role

As a Process Administrator you will play a crucial role in supporting the manufacturing processes and continuous improvement initiatives within our organization. Reporting to the QHSE Manager, you will be responsible for assisting in the maintenance of our Management Systems (ISO 9001 & ISO 14001), and controlling manufacturing processes and test methods to ensure efficient production, high-quality output and a general compliance.

Key Responsibilities:

1. EMS & QMS: Support of the internal auditing process according to ISO standards

• • Assist in developing and implementing new quality & environmental procedures and policies
  • Assist in maintaining QMS & EMS
  • Support of the internal auditing process according to ISO standards
  • Assist in internal audit follow-up actions
  • Keep all registers up-to-date
  • Assist in document control process for EMS & QMS

2. Data Analysis: Collect, collate & analyse data to identify trends and areas for improvement.
3. Quality Control: Assist in monitoring product quality through the maintenance of our QMS, including inspection, testing, and documentation and working with maintenance colleagues.
4. Compliance Documentation and Standardisation: Contribute to the development and updating of work instructions, safe system of works (SSoWs), and production documentation to ensure consistency and compliance.
5. Health and Safety: Comply with all safety protocols and regulations, promote a culture of safety, and actively participate in risk assessments and safety improvement initiatives.
6. Training and Development: Assist with training document management for our shopfloor and commercial colleagues. Participate in relevant training programs and seek opportunities for professional growth, including the delivery of training modules.
7. Business Awareness: Stay updated with current production runs, KPIs and output targets.

Qualifications and Requirements:

• Administrative experience;
• IT literacy, particularly Microsoft Excel
• Relevant industry experience is desired but not required;
• Strong problem-solving skills;
• Excellent analytical and critical thinking abilities;
• Attention to details;
• Good time management skills;
• Basic knowledge of manufacturing processes, equipment, and quality control methodologies;
• Familiarity with lean manufacturing principles and continuous improvement methodologies;
• Effective communication skills, both verbal and written;
• Ability to work well in a team-oriented environment and collaborate with cross-functional teams;
• Detail-oriented and highly organized, with the ability to prioritize tasks effectively;
• Knowledge of H&S legislation and demonstrated commitment to safety protocols and procedures;

Note: The above job description is a general outline of the responsibilities and qualifications typically associated with the Process Administration role. Specific job duties may vary contingent on the experience and expertise of the successful candidate.

CR Smith is a dynamic manufacturing and installation organisation of custom-made windows, doors and living spaces products and services.

Rated Excellent on Trust Pilot with over 4000 reviews and voted the best company in the UK in our sector by consumer champion Which.co.uk, the customer experience and service is at the heart of everything we do.

We are looking for an experienced, Construction Project Manager to become part of our rapidly growing commercial social housing installations team, with opportunities to develop throughout our wider business.

We provide state of the art, thermal efficient products which are in higher demand than ever before. This is a truly unique opportunity to be involved in a buoyant market where you can develop and significantly grow your earnings in the process.

You will be responsible for:

• Planning and managing labour, material and costs to ensure projects are carried out safely, on time and to the highest standard.
• Conducting quality and safety audits in accordance with our management system.
• Managing improvements in health and safety.
• Providing ongoing training to ensure all installations are carried out to our unique fitting details.
• Coaching and mentoring colleagues to support their continuous development.
• Liaising with our supply chain to consistently improve quality and logistics systems to maximise output and productivity.

What we offer:

• Salary: £50,000 – £60,000 (Dependant on experience)
• Company vehicle & fuel card
• Company incentives and hospitality days
• Latest advanced technology
• Extensive technical training
• Full use of company resources and internal support across the business to allow dedication to the role required
• Attractive working hours
• External continuous professional development courses
• Excellent career opportunities and mentoring scheme

We are looking for a Construction Project Manager who comes with natural people management skills, who is not afraid to lead from the front but also work as part of the wider team. This could be someone coming from an operational management, commercial management or project management role within the construction or building industry who has the ability to transfer their skills. We will also consider individuals who may have worked directly within the social housing market and have experience in leading teams.

This is a unique opportunity for a dynamic individual with a proven track record in project management to join one of Scotland’s leading brands, offering fantastic career opportunities and the autonomy to make a real difference within an organisation already committed to growth, service excellence, uncompromising quality and safety standards.

It is preferred but not essential for candidates to be educated to degree standard, preferably in a construction or engineering discipline. Health and safety certification is required.

CR Smith is Scotland’s number one home improvement specialist and with over 50 years’ experience, it is an established and well-trusted household brand. Rated Excellent on Trust Pilot, we have also recently been voted the best company in the UK in our sector by consumer champion Which.

We provide state of the art, thermal efficient products which are in higher demand than ever before. Every home owner invests in their properties throughout the years, and with energy costs being at a record high, the simplest way to reduce those costs is to upgrade your windows and doors. Our beautiful Lorimer range of windows, doors and Living Spaces is fully bespoke and designed by our customers and designers in the comfort of their own homes.

Due to continual growth, we have an immediate vacancy for an experienced surveyor to join our team working in the Glasgow/West of Scotland area on window and door surveys. Your role and responsibilities will include:

• Attending pre-arranged site surveys in customer homes to measure and confirm window and door specification details.
• Identifying changes and additional information required from the signed order.
• Documenting safe working practice for the installation by assessing site conditions and preparing a risk assessment for each installation.
• Producing a fully completed survey pack, ready for manufacturing.
• Liaising with the CR Smith contract processing team regarding any queries.

Key attributes:

• Minimum of 2 years’ experience of carrying out window and door surveys (ideally).
• Sound knowledge of Scottish Building Regulations.
• Strong attention to detail.
• Excellent organisational and time management skills.
• First class communication and customer service skills.
• Must have a full UK driving licence.
• Willingness to learn.

In return, we offer:

• Company Vehicle & fuel card.
• Pension & private healthcare.
• Excellent career opportunities and development.
• Standard Mon – Fri day shift hours.

With the nation now investing more than ever in to their properties, this is the perfect time to join the number one home improvement specialist in the UK, where results and success are rewarded significantly whilst providing customers with the difference.

Job Type: Full-time

Salary: £35,000 – £40,000 per year

Benefits:

• Canteen
• Company events
• Employee discount
• Free on-site parking

CR Smith is Scotland’s number one home improvement specialist and with over 50 years’ experience, it is an established and well-trusted household brand. Rated Excellent on Trust Pilot, we have also recently been voted the best company in the UK in our sector by consumer champion Which.

We provide state of the art, thermal efficient products which are in higher demand than ever before. Every home owner invests in their properties throughout the years, and with energy costs being at a record high, the simplest way to reduce those costs is to upgrade your windows and doors. Our beautiful Lorimer range of windows, doors and Living Spaces is fully bespoke and designed by our customers and designers in the comfort of their own homes.

Due to continual growth, we have an immediate vacancy for an experienced surveyor to join our team working in the Fife/East area on window and door surveys. Your role and responsibilities will include:

• Attending pre-arranged site surveys in customer homes to measure and confirm window and door specification details.
• Identifying changes and additional information required from the signed order.
• Documenting safe working practice for the installation by assessing site conditions and preparing a risk assessment for each installation.
• Producing a fully completed survey pack, ready for manufacturing.
• Liaising with the CR Smith contract processing team regarding any queries.

Key attributes:

• Minimum of 2 years’ experience of carrying out window and door surveys (ideally).
• Sound knowledge of Scottish Building Regulations.
• Strong attention to detail.
• Excellent organisational and time management skills.
• First class communication and customer service skills.
• Must have a full UK driving licence.
• Willingness to learn.

In return, we offer:

• Company Vehicle & fuel card.
• Pension & private healthcare.
• Excellent career opportunities and development.
• Standard Mon – Fri day shift hours.

With the nation now investing more than ever in to their properties, this is the perfect time to join the number one home improvement specialist in the UK, where results and success are rewarded significantly whilst providing customers with the difference.

Job Type: Full-time

Salary: £35,000 – £40,000 per year

Benefits:

• Canteen
• Company events
• Employee discount
• Free on-site parking