Lorimer excellence continues well beyond the installation. The CR Smith Total Service Promise is our commitment to provide a 24-hour call out service, 365 days a year. No one can match this. And with a 10 year, fully transferable Product and Installation Guarantee, choosing Lorimer will give you complete peace of mind for years to come.
Whether you’re investing in new windows and doors, or installing a conservatory, peace of mind is just as important as looks. You want to know that your double glazing will give you top weather beating performance for many years to come, and that you’ll have a sound guarantee should anything go wrong. You also want to feel your home is secure. With CR Smith’s Lorimer range, you really are in safe hands.
Our guarantee is our total commitment to look after our customers, and their products, for a period of 10 years from the date of the installation. This guarantee covers parts, products and workmanship, and we never hesitate to honour our obligations under its terms.
Our customer service representatives are dedicated to dealing with any queries relating to guarantee work. If you need to report a problem they will discuss your requirements with you and arrange for our experienced technicians to carry out any necessary work.