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Retrofit & replacement programme case studies

Our retrofit programme experience spans housing associations and local authorities across Scotland. From single-phase projects of 42 properties to multi-year, multi-site programmes of over 1,200 homes.

Every project follows our structured five-stage process, and every client has the option to procure through one of our three national framework agreements.

Upgraded Clydebank home with new white reversible windows and Georgian PVC door by CR Smith.

Clydebank Housing Association

A multi-phase window and door replacement programme across 250+ homes in West Dunbartonshire, including multi-storey flats and traditional terraced properties. Delivered across three phases over multiple years.

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Internal shot of window upgrade by CR Smith for Edinburgh City Council

City of Edinburgh Council

Window upgrade programme for 600 low-rise Edinburgh City Council properties. Our experienced teams delivered high-quality, energy-efficient installations with minimal disruption, earning praise for smooth communication and high resident satisfaction.

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External view of home - East kilbride social housing 001

East Kilbride Housing Association

Window and door replacement programme across East Kilbride Housing Association stock. A mix of semi-detached homes and lower-rise flatted properties in South Lanarkshire.

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Kingdom Group

Multi-phase window and door replacement programme across Kingdom Housing Association’s diverse portfolio in Fife, including properties in varying condition and construction type.

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Social housing upgrade by CR Smith in Fife

Fife Housing Group

An ongoing window and door replacement programme running over two contract terms. CR Smith has delivered to Fife Housing Group’s planned maintenance schedule with consistently high tenant satisfaction.

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Maryhill Housing Association

Window replacement programme across Maryhill Housing Association’s Glasgow stock, including Victorian-era tenement flats requiring specialist survey and installation approaches.

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White PVCu back door by CR Smith for Wellhouse Housing Association

Wellhouse Housing Association

Window and door replacement programme completed on time and within budget. Wellhouse Housing Association reported high tenant satisfaction ratings across the programme.

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External view of home - ore valley social housing

Ore Valley Housing Association

Window and door replacement programme across Ore Valley Housing Association properties in Fife. Single-phase programme demonstrating our capability at smaller programme scale.

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External view of property - West dumbartonshire 002 social housing

West Dumbartonshire Council

Window and door programme delivered for West Dunbartonshire Council across a mix of property types in West Dunbartonshire, including properties in sensitive conservation and residential areas.

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Rosewood tilt and turn window replacement for Spire View housing association by CR Smith

Spireview Housing Association

Window and door replacement programme for Spire View Housing Association, delivered with a tenant-first approach that minimised disruption and maintained high satisfaction levels throughout.

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How we deliver – our five-stage process

Our process

Procure through a national framework

Our frameworks

View our New build case studies

View case studies

Don’t just take our word for it…

Service to the association and its residents has been excellent. The experience of CR Smith meant that the practical challengers of replacing windows in Victorian tenement flats were dealt with by the on-site team and resolved as the contract progressed.

Gordon Barbour, Project Manager, Maryhill Housing

CR Smith have carried out our window and door replacement programme for two years. In that time the quality of the materials and workmanship has been first class. In large scale projects, issues will arise and problems will come up but the supervision and project team at CR Smith work extremely hard and closely with us to resolve issues at source and always put our customers first.

Owen Munro, Asset Manager, Fife Housing Group

From the outset, the approach from CR Smith working with us has been professional and efficient. Their ethos in relation to dealing with tenants and working within their homes has been excellent.

Mags Brownlie, Deputy Chief Executive Officer

The window and door installation teams were professional, skilled and efficient. They took great care to protect our customers’ homes during the work and adhered to the programme that was agreed.

Bryan Livingson, Asset Strategy Manager, Kingdom HA

I will forever sing the praises of CR Smith. One of the easiest contracts we have had. Office staff were amazing and the amount of positive feedback we have had from our tenants has been fantastic.

Rae Connell, Asset Management Assistant, Clydebank HA

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Apprenticeships are key to Scotland’s future workforce

Following Scottish National Apprenticeship Week, CR Smith Chairman, Gerard Eadie CBE, shares his perspective on why apprenticeships remain vital to Scotland’s future workforce, and why skilled, hands-on trades may be one of the most secure long-term career choices a Scot can make.

Apprenticeship, Community, News

Inverness apprentices help tackle Highlands skills gap during Scottish Apprenticeship Week

Apprentices in Inverness and across the Highlands are training for skilled careers while balancing family life and local commitments, as Scottish Apprenticeship Week 2026 gets underway.
External view of terraced properties | Maryhill 003 social housing
Blog, Manufacturing

Driving Net Zero: How CR Smith is Supporting Scotland’s Fabric First Strategy for Social Housing

CR Smith intensifies its plans to support the social housing sector, offering high-performance window solutions that align with the Scottish Government’s fabric-first approach to reduce the energy demand and tackle fuel poverty.