Refunds Policy

Refunds Policy

CR Smith deliberately offers more generous contractual cancellation rights than are required by law. For the full details, see your CR Smith Contract. Separately, if you have applied for CR Smith Homemaker finance, the separate statutory cancellation rights you have in respect of that application will be confirmed by the providers of your CR Smith Homemaker finance in the documentation they issue to you.

If you cancel within any relevant contractual cancellation period, or within any statutory cancellation period under the CR Smith Homemaker offer of finance, any payments you have made to CR Smith, including any deposit or stage payment, will be refunded in full except to the extent the payment (1) includes any payment made by you, or by CR Smith with your permission, to third parties, such as local authorities or independent engineers or surveyors, which can only be refunded if the third party agrees to such a refund; and/or (2) relates to CR Smith Drawing Office fees for any plans or drawings prepared for submission to any third party, such as a local authority, in connection with your application for any necessary statutory or title consent.


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 0800 200 444

 Gardeners Street,
KY12 0RN

Bring your ideas to life in 3D

With our new Virtual Reality design tool, you can see your new conservatory before we build it. From a simple photograph we’ll bring your dream to life in a fully immersive, 3D digital model you can walk through and round. Have a look at the demonstration video and you’ll see how your new orangerie or conservatory will look and feel.

Your Details
It’s time to bring your ideas for a unique extended living space to life.
Just a few details is all it takes and we’ll arrange your home consultation.
The design team will work it’s magic and produce a beautifully rendered 360°, 3D virtual reality design.
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