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Privacy Policy

Use of the CR SMITH Glaziers (Dunfermline) Limited ("CR SMITH") website operated through the principal domain (the "Website") is governed by the Terms of Use which are accessible by clicking here. The Terms of Use incorporate this Privacy Policy.

Information that CR SMITH collect from you
This Privacy Policy covers the collection and use of any of your personal information by CR SMITH. Your use of the Website indicates that you have read and accept this Privacy Policy.

When you visit the Website you may be asked to provide CR SMITH with certain information about you including your name, address and other contact details. It is not compulsory to provide CR SMITH with this information. However, if you do not, you may not be able to access all of the Website's contents and services. CR SMITH may also collect information about your usage of the internet.

Use of your information
CR SMITH may use your information to:

  • enable us to deal with any request you have made using the Website;
  • enable us to send you information about our products and services, arrange a home visit or telephone call;
  • administer, support, improve and develop our business including the Website;
  • contact you for your views on CR SMITH products and services;
  • notify you occasionally about important changes or developments to the Website or our products or services; and
  • let you know about other products and services which CR SMITH offer which may be of interest to you. CR SMITH may contact you by mail, telephone, e-mail or otherwise. If you do not want to be contacted, please let us know in writing.

Disclosure of your information
CR SMITH may disclose your information to other companies who may contact you directly about their offers, goods or services. Such companies may contact you by mail, telephone, e-mail or otherwise. If you do not wish to be contacted by such companies, please let us know in writing.

Links to Other Sites
The Website may contain links to external Websites which CR SMITH do not own and over which it has no control. CR SMITH is not responsible for the privacy practises of these Websites even if you access them using a link from the Website. CR SMITH recommends that you check the privacy policy of each site that you visit.

Cookies are small amounts of information that CR SMITH stores on your computer. Cookies make it easier for you to use the Website during future visits. They also allow CR SMITH to monitor Website traffic and to personalise the content of the Website for you. Information gathered through cookies may include the date and time of visits, the pages viewed, time spent at our Website and the websites visited just before and just after our Website.
You may, of course, disable cookies on your computer by indicating this in the preference or options menu in your browser. However, it is possible that some parts of the Website will not operate correctly if you disable cookies.

Contacting CR SMITH
If you would like to contact CR SMITH with an enquiry relating to your personal information, you can do so by sending a letter or e-mailing us. Our contact details are available by clicking here.

Telephone Calls
Please note that telephone calls may be recorded for training and monitoring purposes.