Title Sales Operations Controller
Salary DOE
Location Dunfermline
Job Information

CR SMITH is recruiting for a Sales Operations Controller to join its Sales Operations Team, working in the Dunfermline Head Office.

As part of a fast-paced, dynamic sales centre team, the role involves:

  • Handling customer calls (inbound and outbound)
  • Dealing professionally with customer correspondence
  • Dealing with internal sales force - enable and support the sales team to optimise selling by providing strategic direction
  • Problem-solving
  • Diary management
  • Resource planning
  • Administrative duties
  • Developing new service initiatives with the management team

Suitable candidates will have previous customer service experience, be passionate in their approach to business and most importantly, our customers. They must also be able to demonstrate evidence of the following essential skills through experiences either at work or further education:

  • Leadership
  • Organisational skills
  • IT competency
  • Conflict resolution
  • Problem-solving

In addition, candidates must be self-motivated and confident, with a genuine interest in delivering outstanding customer service.

Full time, permanent position – flexible hours/days within 7-day week operation / 12 hours a day

Full training for the role will be provided and career development and progression opportunities are available.

Job Types: Full-time, Permanent

Experience:

  • Customer services: 1 year (Preferred)
  • Problem solving: 1 year (Preferred)
Apply Now

 

Please complete the form below

Contact Us

  • This field is for validation purposes and should be left unchanged.

We recently updated our Privacy Policy and Cookies Policy to give you more detailed information about your rights and how we use your data.

Contact Us

 0800 200 444

 Gardeners Street,
Dunfermline,
Fife
KY12 0RN

Bring your ideas to life in 3D

With our new Virtual Reality design tool, you can see your new conservatory before we build it. From a simple photograph we’ll bring your dream to life in a fully immersive, 3D digital model you can walk through and round. Have a look at the demonstration video and you’ll see how your new orangerie or conservatory will look and feel.

Your DetailsIt’s time to bring your ideas for a unique extended living space to life.
Just a few details is all it takes and we’ll arrange your home consultation.
The design team will work it’s magic and produce a beautifully rendered 360°, 3D virtual reality design.
  • This field is for validation purposes and should be left unchanged.